A straight forward job where there is no network upgrade required takes about 30 days providing your electrician has your service cable installed to the correct standard. Anything more complex can take 4-6 months. You can find all of the information about the process you need in our New Connection Guide
An application fee of $100 (incl GST) is required before your application is processed.
You can pay the application fee by eftpos at our Kerikeri office, or by online banking into account number 02-0332-0011638-00 using your name as the payment reference. We do not accept credit card payments.
Field work will not be undertaken while we are in COVID Alert Level 3 or 4. This may cause delays with the completion of your work. Once we move back to alert level 2, there will be a backlog of jobs to complete. We apologize for the delays and any inconvenience this may cause.