A straight forward job where there is no network upgrade required takes about 30 days providing your electrician has your service cable installed to the correct standard. Anything more complex can take 4-6 months. You can find all of the information about the process you need in our New Connection Guide

An application fee of $100 (incl GST) is required before your application is processed.

You can pay the application fee by eftpos at our Kerikeri office, or by online banking into account number 02-0332-0011638-00 using your name as the payment reference. We do not accept credit card payments.

Field work will not be undertaken while we are in COVID Alert Level 3 or 4. This may cause delays with the completion of your work. Once we move back to alert level 2, there will be a backlog of jobs to complete. We apologize for the delays and any inconvenience this may cause.

Residential connection application

Company/personal information
If different from above
If different from above
Site details
Electrical contractor
Connection details
Upload an image or sketch showing the location of your property identifying: - the location of your property - where electricity supply is required - property boundaries - nearby road names - direction of nearest township - any other useful landmarks
Your application will be processed once we have received the $100 application fee.

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