
Build near the network
Before you build near power lines or cables, engage a Top Energy Planner to make sure you're meeting safe distances
Apply nowWe are currently experiencing resourcing issues in our team that supports this service. Therefore, we may not be able to attend to your request within the usually specified timeframes. We will advise when we can return to normal staffing levels and will systematically work through any backlog. We will contact you to advise you if your application is affected by processing/delivery delays. We thank you for your patience and support during these challenging times.
To manage the risk to the public and our staff during COVID traffic light system, our staff will wear face masks when interacting with customers.
When meeting our staff, please maintain 1 metre social distancing and wear a mask.
If you have cold or flu symptoms, we recommend that you delay applying for a Cable Location or Close Approach. If you have already applied and are feeling unwell, please let us know so that we can postpone.
A cable location application engages Top Energy to mark the location of underground electricity cables before you dig or excavate to ensure your work is undertaken safely and to avoid any costly damage to the electricity cables.
We need a minimum of 5 working days to approve your application. Submit your application below. Complex jobs such as a large sub-division may take longer and require additional resource time and cost.
There is no charge for us to locate the Top Energy owned cables. If you want us to provide location services for cables on private property such as your service cable, the charge is $138 per hour including GST (minimum charge of $138).
You as the applicant, or your contractor are required to be on site when the cables are being located and marked. This is to ensure that the marked-out area is correct and to confirm you fully understand the mark-out and your obligations. Top Energy will call you to make an appointment.
Same day cancellations or failure to be on site at the appointed time will generate a $138 fee.
Top Energy will review its records and provide a plan indicating the approximate location of electrical cables at the worksite location. We then spray paint on the ground the approximate location (but not the depth) determined using an electronic cable locator.
The position is subject to reasonable tolerance and may not be directly below the marked area; and the depth of cover may also have changed since installation as ground levels are altered;
It is the responsibility of the Applicant or their contractor to verify the position of cables before excavating; this must be done with careful potholing by hand digging. Top Energy can produce a quote to provide this service.
The spray paint markings on the ground are only valid for a maximum of 30 days or until they are not clearly visible due to spray paint deterioration, whichever occurs first. If work has not proceeded after 30 days or the markings have disappeared you will be required to apply for another cable location request.
Before you build near power lines or cables, engage a Top Energy Planner to make sure you're meeting safe distances
Apply now