Report a fault

Report a fault

If you see fallen power lines or dangerous sections of network please phone us on 0800 867 363

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Send feedback

Send feedback

Provide feedback and find out about the formal complaints process.

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Related information

Get a service

Digging, working near lines or transporting oversize loads?

Apply now

Get connected

Connect your new build to electricity.

Apply now

Trees and lines

Understand your responsibility around trees close to power lines.

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Line ownership

Do you know which part of the electricity line you own?

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Latest news

Published 01/07/25

Strong financial performance for Top Energy amidst disruption and uncertainty

The Top Energy Group has delivered a strong result for the 2024/2025 financial year.

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Published 16/06/25

Keep warm and save on power this winter

Kia mahana, kia penapena anō i tō utu hiko i tenei hōtoke.

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Published 19/05/25

Continue investing in a reliable power future

E penapena tonu ana te āpōpo a mau mārika ai te hiko

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Published 07/04/25

New Trustees appointed to the Top Energy Consumer Trust

Ann Court has been appointed for a four-year term

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Sponsorship

Sponsorship

Find out more about how we work within the Far North community to help create a healthy and prosperous region

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Safety

Safety

Find out more about building near lines, and electricity safety around your home

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