Report a fault

Report a fault

If you see fallen power lines or dangerous sections of network please phone us on 0800 867 363

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Send feedback

Send feedback

Provide feedback and find out about the formal complaints process.

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Related information

Get a service

Digging, working near lines or transporting oversize loads?

Apply now

Get connected

Connect your new build to electricity.

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Trees and lines

Understand your responsibility around trees close to power lines.

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Line ownership

Do you know which part of the electricity line you own?

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Latest news

Published 18/08/25

Power Outages

He Kotingo Hiko

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Published 23/07/25

Substation breaks are causing major safety risk

Thefts show astonishing recklessness

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Published 14/07/25

Network Projects Update

He pānui mahinga kāwei

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Published 01/07/25

Strong financial performance for Top Energy amidst disruption and uncertainty

The Top Energy Group has delivered a strong result for the 2024/2025 financial year.

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Sponsorship

Sponsorship

Find out more about how we work within the Far North community to help create a healthy and prosperous region

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Safety

Safety

Find out more about building near lines, and electricity safety around your home

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