Report a fault

Report a fault

If you see fallen power lines or dangerous sections of network please phone us on 0800 867 363

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Send feedback

Send feedback

Provide feedback and find out about the formal complaints process.

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Related information

Get a service

Digging, working near lines or transporting oversize loads?

Apply now

Get connected

Connect your new build to electricity.

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Trees and lines

Understand your responsibility around trees close to power lines.

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Line ownership

Do you know which part of the electricity line you own?

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Latest news

Published 09/07/24

Safety around electricity

Ko te haumaru i te taha hiko

keep reading
Published 08/07/24

Ngāwhā Generation: During a Grid Emergency

Can Ngāwhā operate in "Island Mode" in the Far North?

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Published 11/06/24

Keep warm and save on power this winter

Kia mahana, kia penapena anō i tō utu hiko i tēnei hōtoke

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Published 03/06/24

Staying safe around trees and power

Trees too close to powerlines can cause power surges, power outages and fires.

keep reading
Sponsorship

Sponsorship

Find out more about how we work within the Far North community to help create a healthy and prosperous region

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Safety

Safety

Find out more about building near lines, and electricity safety around your home

Find out more