Report a fault

Report a fault

If you see fallen power lines or dangerous sections of network please phone us on 0800 867 363

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Send feedback

Send feedback

Provide feedback and find out about the formal complaints process.

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Related information

Get a service

Digging, working near lines or transporting oversize loads?

Apply now

Get connected

Connect your new build to electricity.

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Trees and lines

Understand your responsibility around trees close to power lines.

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Line ownership

Do you know which part of the electricity line you own?

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Latest news

Published 07/01/25

Considering rooftop solar?

E whakaaro ana rānei ki te pūngao kōmaru, rā runga tuanui?

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Published 06/01/25

Transpower, Northpower and Top Energy collaborate

Emerging plan for infrastructure investments

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Published 10/12/24

Council, Top Energy power up summer safety message

Property owners and contractors are encouraged to stay safe this summer.

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Published 05/12/24

Look up and look out for powerlines this summer

Ā te raumati nei kia mataara koe ki ngā taura hiko

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Sponsorship

Sponsorship

Find out more about how we work within the Far North community to help create a healthy and prosperous region

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Safety

Safety

Find out more about building near lines, and electricity safety around your home

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