Capital contributions

When refunds are calculated no provision is made for interest, depreciation, nor inflation. All calculations are on an actual dollar basis.

The rights over the power supply to the property change with the ownership of the property. If the land is split then the rights go with the title on which the consumer is located. Therefore, any refund entitlements will be transferred in the same way.

Under new regulatory requirements effective April 1, 2026, if you are the first customer to connect to new network infrastructure in an area, you may be eligible for refunds when subsequent customers connect. This is called a Pioneer Scheme. Pioneer Schemes run for a minimum of 7 years and are governed by our Pioneer Scheme Policy. For more information, download our Pioneer Scheme Policy document below or contact our Estimating Team.

For connections from 1 April 2026: If you are the first customer to connect to new network infrastructure in an area, you may be entitled to rebates under a Pioneer Scheme. Pioneer Schemes run for a minimum of 7 years from your connection date. When subsequent customers connect to the same infrastructure during the pioneer scheme period, you will receive rebates calculated according to our Pioneer Scheme Policy. The rebate amount depends on how the new customer's connection affects the economics of the shared infrastructure. Rebates are paid within two months of the new customer's connection being completed and assessed. For connections made before 1 April 2026: The existing 5-year refund scheme continues to apply. You may receive refunds of part or all of your capital contribution if another customer connects to the line or equipment for which you paid your contribution. Refunds are paid within two months of the reassessment. No refunds are payable beyond 5 years from the date of the original contribution.