Report a fault

To report a fault or outage contact us on  0800 867 363

In case of an emergency phone 111 immediately.

Help us to keep our network safe by letting us know if parts of the network have been damaged. Our faults line is available 24/7.

If you see fallen power lines, trees in lines, sparks or smoke coming from the network lines or equipment, damaged power boxes or visible cables, stay clear of the area and contact us on 0800 867 363.