Northlanders will get a pleasant surprise when they receive their next power bill which will include a Top Energy lines charge discount credited to their account.


Top Energy Chief Executive Russell Shaw says the credit will be welcome in the lead up to Christmas and is based on the amount of power used during the year.


“All eligible electricity account holders, regardless of how they pay their power bills, will receive the credit on their next power bill after 1 November.”


Mr Shaw says the credit represents a $5.9 million injection into the Far North economy and benefits 31,000 Top Energy customers.


“The payment will appear as a one-off Top Energy lines charge credit on their power bill which is issued by their electricity retailer,” Mr Shaw says.


The amount paid is based on the level of energy consumed with 90% of consumers receiving a $200 rebate, commercial accounts will receive a higher amount and low usage accounts will receive less.


The Top Energy lines charge credit will appear on all electricity bills regardless of the method of payment.


Those who pay by automatic payment will be able to reduce the amount they pay at each instalment, or put a stop to payments for a while. People with pre-paid electricity accounts can check their balances and choose whether or not to make their usual payments.


More information about the lines charge credit is available on the Top Energy website:

CUSTOMERS: For all questions about your power supply and the status of repairs please contact the Top Energy call centre on 0800-TOPENERGY / 0800-867 363


MEDIA: For more information please contact:

Philippa White

021 2418740